Travelers Insurance Collision Repair in Salt Lake City

Unique Auto Body — seven locations across the Wasatch Front, working with Travelers Insurance policyholders to deliver collision repairs that meet manufacturer standards and hold up long after you leave our shop.

One of America's oldest insurers — paired with Utah's most certified collision repair team

Travelers is one of the most established names in the insurance industry, with a history stretching back more than 165 years. That kind of longevity is built on a consistent promise: when something goes wrong, Travelers shows up. Their claims process is designed around efficiency and transparency — policyholders know what to expect, adjusters are accessible, and the path from claim to resolution is well-defined.

Bringing your Travelers claim to a shop experienced in that process makes the whole experience run more smoothly. But process familiarity is the table stakes — what separates a good repair experience from a truly complete one is what happens to your vehicle inside the shop. At Unique Auto Body, every repair is guided by one standard: manufacturer specifications, applied correctly, by technicians certified to work on your specific vehicle. That holds whether the claim is straightforward or complex, and regardless of what the carrier pays.

What working with a Travelers-experienced shop delivers

Travelers works with a network of repair facilities that meet their standards for quality, communication, and customer satisfaction. When your claim comes to Unique Auto Body, that framework works in your favor:

Direct adjuster contact

Estimates and damage documentation go straight to your Travelers adjuster from us — you don't need to track down information or act as a relay between parties.

Supplement handling

When repairs uncover damage that wasn't visible in the initial estimate, we document and submit a supplement to Travelers directly. No back-and-forth falls on you.

Rental coordination

If rental reimbursement is part of your Travelers policy, we coordinate the timing so your rental is available when you drop off your vehicle.

Clear timelines, consistent updates

We give you a realistic repair estimate at drop-off and keep you informed throughout — not just at the beginning and end, but at the points that matter in between.

Getting a vehicle back to where it was — what that takes

Travelers' claims process is built to get your repair authorized efficiently. The repair itself is built on something different: the right procedures, the right parts, and technicians who know your specific vehicle. Every repair at Unique Auto Body follows the same framework:

01

OEM repair proceduresWe follow the repair specifications set by your vehicle's manufacturer — the precise tolerances and methods that apply to your exact make and model, not one-size-fits-all industry guidelines.

02

Manufacturer-certified techniciansWe hold certifications from Toyota, Honda, Ford, Tesla, Rivian, Audi, Mercedes-Benz, Lexus, and more. Each certification means our technicians have completed training specific to that manufacturer's vehicles and repair requirements.

03

Structural scanningSurface damage is rarely the whole story. We scan for frame and unibody issues that aren't visible to the naked eye, and inspect suspension and safety components wherever the nature of the collision calls for it.

04

ADAS recalibrationCollision repairs can displace the cameras and sensors that power driver assistance features. We recalibrate these systems in-house at applicable locations — because a repair isn't complete until every system works the way it's supposed to.

05

Written repair warrantyEvery repair we perform is backed by a written warranty. Ask our team for the specific terms when you bring your vehicle in.

Why Utah drivers choose Unique Auto Body for Travelers claims

Tesla Authorized

Rivian Authorized

Audi Certified

Mercedes-Benz Certified

Lexus Certified

Toyota Certified

Honda Certified

Ford Certified

Subaru Certified

GM Certified

Hyundai Certified

Kia Certified

Volkswagen Certified

Nissan Certified

Infiniti Certified

Acura Certified

I-CAR Gold Class

Seven locations across the Salt Lake City metropolitan area. We work with every major carrier: Travelers, Liberty Mutual, American Family, Farmers, Bear River Mutual, State Farm, GEICO, Progressive, USAA, Allstate, WCF, and more.

Frequently asked questions

Does Travelers require me to use one of their approved shops?

No. The repair facility you choose is entirely up to you. Unique Auto Body handles Travelers claims whether you found us through their network or selected us on your own.

Will my Travelers claim be affected if I use Unique Auto Body?

No. Your claim is evaluated on your coverage and the documented damage to your vehicle — the shop you choose doesn't factor into what you're entitled to.

What happens if Travelers' estimate doesn't cover the full repair cost?

This is a common situation. Estimates written before a vehicle is disassembled frequently miss damage that only becomes visible once the repair is underway. We document everything and submit a supplement to Travelers on your behalf — you shouldn't bear the cost of legitimate damage out of pocket.

How long will my repair take?

Timelines vary based on damage extent, parts availability, and current shop capacity. We'll give you a concrete estimate at drop-off and communicate any changes as the repair progresses.

What warranty does Unique Auto Body provide?

All repairs at our facilities are covered by a written warranty. Our team will walk you through the specific terms when you drop your vehicle off.