We work with All Insurance Partners
Insurance Partners
Working With Your Insurance Company Has Never Been Easier — Unique Auto Body Handles It All
After a collision, the last thing you want is to spend your days navigating phone calls, chasing approvals, and playing middleman between your repair shop and your insurance company. At Unique Auto Body, we've spent years building strong, established relationships with the insurance industry's most trusted carriers — so you don't have to fight for your repair. You simply bring us your vehicle, and we take it from there.
We work with all insurance providers across Utah and beyond. Whether your carrier is a national giant or a regional specialty insurer, our team knows how to work within your policy to get your vehicle repaired correctly and returned to you as quickly as possible.
Our Direct Repair Program Partners
Unique Auto Body is proud to be a Direct Repair Program (DRP) partner with many of the country's leading insurance carriers. Our current DRP partnerships include:
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Progressive
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State Farm
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USAA
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Allstate
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Bear River Mutual
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GEICO
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Farmers Insurance
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American Family Insurance
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Liberty Mutual
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Travelers
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WCF Insurance
These partnerships represent years of earned trust. Each carrier has vetted Unique Auto Body against rigorous quality, performance, and customer satisfaction standards — and we've met or exceeded every benchmark. Being a preferred DRP shop with these carriers means our customers experience a faster, smoother, and more protected repair process from the moment they walk through our door.
What Is a Direct Repair Program?
A Direct Repair Program (DRP) is a formal partnership between a collision repair facility and an insurance company. Rather than sending a claims adjuster to independently inspect every damaged vehicle, insurers authorize trusted repair shops — like Unique Auto Body — to manage the estimation, documentation, and repair process directly on the carrier's behalf.
DRP shops are not "average" repair facilities. To earn and maintain these partnerships, shops must demonstrate consistent performance across a range of metrics including repair cycle time, customer satisfaction, estimate accuracy, quality control, and facility standards. In short, DRP status is a mark of accountability and professionalism that sets a repair shop apart.
For customers, a DRP relationship changes the entire repair experience — in ways that matter most when you're already dealing with the stress of a collision.
Why a DRP Partnership Matters for You
Faster Repairs and a Streamlined Process
One of the most significant advantages of working with a DRP shop is speed. Because Unique Auto Body has pre-established agreements with partner carriers covering damage estimating protocols, parts approval processes, labor rate structures, and supplement handling, the administrative friction that typically delays repairs is dramatically reduced.
There are fewer approval bottlenecks. Estimates move through authorization quickly. Parts get ordered sooner. The result is a shorter overall repair cycle — and you get your vehicle back faster.
For anyone relying on a rental car or simply trying to get back to normal life, that difference in cycle time is not a small thing.
Simplified Claims Handling — We Handle It for You
Under a standard insurance claim without a DRP relationship, the vehicle owner often becomes the unwilling intermediary between their repair shop and their insurance adjuster — relaying information, tracking down approvals, and fielding calls from both sides.
At Unique Auto Body, our DRP partnerships eliminate that burden. Our team communicates directly with the insurance adjuster, handles supplemental damage approvals internally, and submits documentation on your behalf throughout the repair process. You are kept informed, but you are not responsible for managing the process. That's our job — and one we take seriously.
Quality Standards Built Into Every Repair
DRP carriers don't simply hand out preferred shop designations and walk away. They actively monitor their DRP partners against ongoing performance requirements, including customer satisfaction index (CSI) scores, cycle time targets, workmanship warranty standards, and facility and equipment requirements.
This accountability structure means that when you bring your vehicle to Unique Auto Body as a DRP repair, you're not just trusting our reputation — you're benefiting from a layer of carrier-level quality oversight as well. Our team consistently performs at the top of carrier scorecards across all of our DRP partnerships, and that performance is what keeps us in good standing year after year.
Lifetime Warranty — Backed by Both the Shop and the Carrier
Most DRP repair programs include a written lifetime warranty on workmanship, valid for as long as you own the vehicle. At Unique Auto Body, that warranty is backed by us directly and, in many cases, by your insurance carrier as a co-guarantor.
If a workmanship issue ever surfaces after your repair, you're not left navigating a dispute between shop and insurer on your own. The DRP structure provides a clear, documented path to resolution — protecting your investment in the long run.
Rental Car Coordination — No Gaps, No Surprises
Rental coverage is one of the most misunderstood and mismanaged parts of a collision claim. Coverage limits, extension approvals, and coordination between the repair shop and the rental provider can quickly become complicated — and costly if handled incorrectly.
Unique Auto Body coordinates rental vehicles directly as part of the DRP repair process. Our team monitors your repair timeline in relation to your rental coverage, works with the carrier to approve extensions when needed, and helps prevent gaps between when your repair is completed and when your rental coverage ends. This coordination protects you from unexpected out-of-pocket expenses that often catch vehicle owners off guard.
Reduced Out-of-Pocket Risk
Because DRP pricing structures are pre-negotiated between Unique Auto Body and each carrier partner, billing disputes are rare and supplement approvals are handled efficiently and transparently. Customers are far less likely to face unexpected balance bills or disputes over covered repairs.
The pre-established rate agreements mean everyone — the shop, the carrier, and most importantly, you — understands the financial framework before a single repair is made. That clarity translates directly into fewer surprises and greater peace of mind.
We Work With Every Insurance Provider
While our DRP partnerships represent some of the most streamlined repair experiences available, Unique Auto Body works with every insurance provider operating in Utah. If your carrier isn't listed among our DRP partners, that doesn't change anything about the quality or care you'll receive. Our team is experienced in working within a wide range of insurance structures, and we will advocate for the proper repair of your vehicle regardless of who issued your policy.
We understand your rights as a policyholder, and we know how to communicate effectively with adjusters, claims specialists, and carrier representatives to ensure your vehicle is repaired to the proper standard — using OEM parts, manufacturer-approved procedures, and the certified technicians your vehicle deserves.
Seven Locations Across the Salt Lake City Metro Area
Unique Auto Body operates seven facilities across the Salt Lake City metropolitan area, giving drivers throughout Utah convenient access to certified, insurance-preferred collision repair. Whether you're in Salt Lake City, West Jordan, or anywhere across the Wasatch Front, a Unique Auto Body location is nearby and ready to help.
Our facilities hold manufacturer certifications from Toyota, Honda, Ford, Subaru, Audi, Tesla, Rivian, Mercedes-Benz, Lexus, Acura, Kia, Hyundai, Volkswagen, GM, Nissan, Infiniti, and many more — ensuring your vehicle is repaired to the exact standards its manufacturer requires, regardless of which insurance company is involved in your claim.
Start Your Claim With Confidence
You don't have to figure out the insurance process on your own. Unique Auto Body is here to guide you through every step — from the initial estimate to the final quality inspection and delivery of your repaired vehicle.
Contact any of our seven Salt Lake City area locations to get started, or visit us at UniqueAutoBody.com to find the location nearest you, request an estimate, or learn more about working with your insurance carrier for a stress-free repair experience.
Unique Auto Body — Utah's Trusted Collision Repair Partner, for Every Make, Every Model, and Every Insurance Company.