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Insurance Partners
Working With Your Insurance Company Has Never Been Easier — Unique Auto Body Handles It All
After a collision, the last thing you want is to spend your days navigating phone calls, chasing approvals, and playing middleman between your repair shop and your insurance company. At Unique Auto Body, we've spent years building strong, established relationships with the insurance industry's most trusted carriers — so you don't have to fight for your repair. You simply bring us your vehicle, and we take it from there.
We work with all insurance providers across Utah and beyond. Whether your carrier is a national giant or a regional specialty insurer, our team knows how to work within your policy to get your vehicle repaired correctly and returned to you as quickly as possible.
Our Direct Repair Program Partners
Unique Auto Body is proud to be a Direct Repair Program (DRP) partner with many of the country's leading insurance carriers. Our current DRP partnerships include:
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Progressive
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State Farm
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USAA
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Allstate
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Bear River Mutual
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GEICO
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Farmers Insurance
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American Family Insurance
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Liberty Mutual
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Travelers
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WCF Insurance
These partnerships represent years of earned trust. Each carrier has vetted Unique Auto Body against rigorous quality, performance, and customer satisfaction standards — and we've met or exceeded every benchmark. Being a preferred DRP shop with these carriers means our customers experience a faster, smoother, and more protected repair process from the moment they walk through our door.
What Is a Direct Repair Program?
A Direct Repair Program (DRP) is a formal partnership between a collision repair facility and an insurance company. Rather than sending a claims adjuster to independently inspect every damaged vehicle, insurers authorize trusted repair shops — like Unique Auto Body — to manage the estimation, documentation, and repair process directly on the carrier's behalf.
DRP shops are not "average" repair facilities. To earn and maintain these partnerships, shops must demonstrate consistent performance across a range of metrics including repair cycle time, customer satisfaction, estimate accuracy, quality control, and facility standards. In short, DRP status is a mark of accountability and professionalism that sets a repair shop apart.
For customers, a DRP relationship changes the entire repair experience — in ways that matter most when you're already dealing with the stress of a collision.
Why a DRP Partnership Matters for You
Faster Repairs and a Streamlined Process
One of the most significant advantages of working with a DRP shop is speed. Because Unique Auto Body has pre-established agreements with partner carriers covering damage estimating protocols, parts approval processes, labor rate structures, and supplement handling, the administrative friction that typically delays repairs is dramatically reduced.
There are fewer approval bottlenecks. Estimates move through authorization quickly. Parts get ordered sooner. The result is a shorter overall repair cycle — and you get your vehicle back faster.
For anyone relying on a rental car or simply trying to get back to normal life, that difference in cycle time is not a small thing.
Simplified Claims Handling — We Handle It for You
Under a standard insurance claim without a DRP relationship, the vehicle owner often becomes the unwilling intermediary between their repair shop and their insurance adjuster — relaying information, tracking down approvals, and fielding calls from both sides.
At Unique Auto Body, our DRP partnerships eliminate that burden. Our team communicates directly with the insurance adjuster, handles supplemental damage approvals internally, and submits documentation on your behalf throughout the repair process. You are kept informed, but you are not responsible for managing the process. That's our job — and one we take seriously.
Quality Standards Built Into Every Repair
DRP carriers don't simply hand out preferred shop designations and walk away. They actively monitor their DRP partners against ongoing performance requirements, including customer satisfaction index (CSI) scores, cycle time targets, workmanship warranty standards, and facility and equipment requirements.
This accountability structure means that when you bring your vehicle to Unique Auto Body as a DRP repair, you're not just trusting our reputation — you're benefiting from a layer of carrier-level quality oversight as well. Our team consistently performs at the top of carrier scorecards across all of our DRP partnerships, and that performance is what keeps us in good standing year after year.
Lifetime Warranty — Backed by Both the Shop and the Carrier
Most DRP repair programs include a written lifetime warranty on workmanship, valid for as long as you own the vehicle. At Unique Auto Body, that warranty is backed by us directly and, in many cases, by your insurance carrier as a co-guarantor.
If a workmanship issue ever surfaces after your repair, you're not left navigating a dispute between shop and insurer on your own. The DRP structure provides a clear, documented path to resolution — protecting your investment in the long run.
Rental Car Coordination — No Gaps, No Surprises
Rental coverage is one of the most misunderstood and mismanaged parts of a collision claim. Coverage limits, extension approvals, and coordination between the repair shop and the rental provider can quickly become complicated — and costly if handled incorrectly.
Unique Auto Body coordinates rental vehicles directly as part of the DRP repair process. Our team monitors your repair timeline in relation to your rental coverage, works with the carrier to approve extensions when needed, and helps prevent gaps between when your repair is completed and when your rental coverage ends. This coordination protects you from unexpected out-of-pocket expenses that often catch vehicle owners off guard.
Reduced Out-of-Pocket Risk
Because DRP pricing structures are pre-negotiated between Unique Auto Body and each carrier partner, billing disputes are rare and supplement approvals are handled efficiently and transparently. Customers are far less likely to face unexpected balance bills or disputes over covered repairs.
The pre-established rate agreements mean everyone — the shop, the carrier, and most importantly, you — understands the financial framework before a single repair is made. That clarity translates directly into fewer surprises and greater peace of mind.
We Work With Every Insurance Provider
While our DRP partnerships represent some of the most streamlined repair experiences available, Unique Auto Body works with every insurance provider operating in Utah. If your carrier isn't listed among our DRP partners, that doesn't change anything about the quality or care you'll receive. Our team is experienced in working within a wide range of insurance structures, and we will advocate for the proper repair of your vehicle regardless of who issued your policy.
We understand your rights as a policyholder, and we know how to communicate effectively with adjusters, claims specialists, and carrier representatives to ensure your vehicle is repaired to the proper standard — using OEM parts, manufacturer-approved procedures, and the certified technicians your vehicle deserves.
Seven Locations Across the Salt Lake City Metro Area
Unique Auto Body operates seven facilities across the Salt Lake City metropolitan area, giving drivers throughout Utah convenient access to certified, insurance-preferred collision repair. Whether you're in Salt Lake City, West Jordan, or anywhere across the Wasatch Front, a Unique Auto Body location is nearby and ready to help.
Our facilities hold manufacturer certifications from Toyota, Honda, Ford, Subaru, Audi, Tesla, Rivian, Mercedes-Benz, Lexus, Acura, Kia, Hyundai, Volkswagen, GM, Nissan, Infiniti, and many more — ensuring your vehicle is repaired to the exact standards its manufacturer requires, regardless of which insurance company is involved in your claim.
Start Your Claim With Confidence
You don't have to figure out the insurance process on your own. Unique Auto Body is here to guide you through every step — from the initial estimate to the final quality inspection and delivery of your repaired vehicle.
Contact any of our seven Salt Lake City area locations to get started, or visit us at UniqueAutoBody.com to find the location nearest you, request an estimate, or learn more about working with your insurance carrier for a stress-free repair experience.
Unique Auto Body — Utah's Trusted Collision Repair Partner, for Every Make, Every Model, and Every Insurance Company.
WCF Insurance
WCF Insurance has been strengthening Utah communities for over 100 years. Headquartered right here in Sandy, WCF has grown from a workers' compensation specialist into a full-service property and casualty insurer serving businesses and drivers across the Western United States. For Utah policyholders, that means coverage backed by a company that genuinely understands this market — the roads, the weather, the people.
Travelers Insurance
Travelers is one of the most established names in the insurance industry, with a history stretching back more than 165 years. That kind of longevity is built on a consistent promise: when something goes wrong, Travelers shows up. Their claims process is designed around efficiency and transparency — policyholders know what to expect, adjusters are accessible, and the path from claim to resolution is well-defined.
Liberty Mutual Insurance
Liberty Mutual has built its reputation on comprehensive coverage and a claims experience designed to take the uncertainty out of a difficult situation. For drivers in Utah, that means access to a claims process that moves efficiently and a network of repair facilities held to measurable standards. When you bring a Liberty Mutual claim to a shop that knows that process well, the path from accident to repaired vehicle is shorter and less stressful.
American Family Insurance
American Family Insurance has always centered its brand around something straightforward: protecting the people and things that matter most. For Utah policyholders, that typically means a relationship with a local agent, coverage designed around family life, and an expectation that when something goes wrong, the people you're paying will make it right.
Farmers Insurance
Farmers Insurance has been covering drivers for nearly a century, with a reputation built on agent relationships and personalized service. For many Farmers policyholders in Utah, that means working with a local agent who knows them by name — and expecting the same level of attentiveness when it comes time to file a claim.
Bear River Mutual Insurance
Bear River Mutual is Utah through and through — a local mutual insurance company that has been serving Utah families and businesses for generations. Their policyholders tend to be exactly the kind of people Unique Auto Body was built to serve: Utah residents who want straightforward service, honest communication, and a repair they can trust.
USAA Insurance
USAA exists to serve the military community — active duty service members, veterans, and their families. It's a membership built on trust, and USAA's claims process reflects that: straightforward, responsive, and designed to minimize the burden on people who've already given a great deal. When you bring a USAA claim to a shop that understands how that process works, things move more smoothly from the start.
State Farm Insurnace
State Farm is the largest auto insurer in the United States, and their Select Service program is one of the most established shop networks in the industry. Bringing your State Farm claim to a shop familiar with that process means less friction — estimates move faster, adjusters are easier to reach, and you spend less time coordinating between parties during an already stressful time.
Progressive Insurance
Unique Auto Body — seven locations across the Wasatch Front, working directly with Progressive Insurance to get your vehicle repaired properly, safely, and according to manufacturer standards. At Unique Auto Body, we work directly with Progressive Insurance as an experienced DRP-familiar shop. That means your claim moves faster and with fewer headaches.
GEICO Insurance
GEICO is one of the largest auto insurers in the country, and their claims process is built around speed and convenience. Working with a shop experienced in GEICO's process means less friction from claim to completion — fewer delays, less back-and-forth, and faster authorization when you need your vehicle back.
Allstate Insurance
Allstate has built its reputation on the promise of being "in good hands" — and a big part of that promise is a claims experience designed to take pressure off you after an accident. Working with a shop that knows Allstate's process means faster authorization, less back-and-forth, and a smoother path from claim to completed repair.